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Contact JTB


    Department to Contact



    We are aware of our responsibility to protect your personal data. We act in accordance with the principles introduced by applicable legal regulations and the general principle on good faith in the processing of personal data. We determine clearly and precisely its legitimate and lawful purpose for processing personal data and process personal data to the extent necessary and in connection with the products and services we offer. We transfer your personal data in compliance with applicable laws and only when it is necessary. We take required technical and administrative measures to protect your personal data and also we ensure that Data Processors take administrative and technical measures regarding data security by signing non-disclosure agreements.

    Sydney Office (HQ)

    Address:
    Level 18, 456 Kent Street
    Sydney, NSW, 2000
    Phone: 1300 739 330
    Office hours: Monday-Friday 9am – 5:30pm (except public holidays)
    Phone Hours: Monday-Friday 10am-12pm,  2pm-4pm

    JTB Wholesale Office (Melbourne)

     

    Office Hours: Monday-Friday 9am – 5:30pm (except public holidays)
     
    Due to high volume, phone lines are closed for February 2025.
    We are continuing to accept enquiries via email; we would request that any 2026 departures be delayed to April at the earliest, including ski enquiries.